Ordering, Cancellations & Privacy

Ordering with Wellness From Within

Wellness From Within is the remote practice of Dawn Spain, PHom, offering Qest4 Bioenergetic Scans and practical homeopathy.

Timing and preparation

Remote Qest4 Bioenergetic Scans are completed within 7 days after intake, photo, and required preparation are complete. Postal delivery is separate from scan completion. The optional $200 package includes the scan and a 30-minute Zoom consultation, normally held before the scan. Choose your consultation time through the Square booking link on the Services & Booking page.

Cancellations and refunds

You may cancel for a full refund, with no cancellation fee, before either your consultation or scan work begins. Once either the consultation or scan work begins, payment for your selected scan or scan-and-Zoom package is non-refundable. Contact Dawn promptly to request cancellation.

Shipping

U.S. postage is included with balancing treatments by mail. International clients must contact Dawn for a separate shipping quote before ordering a mailed balancing treatment. The $75, $150, and $175 options do not include a live consultation; the $200 scan + Zoom package is booked through Square.

Information used for your order

Checkout collects contact, billing, shipping, selected service, and payment-status information to process orders, arrange services, deliver preparations, and handle cancellations or payment questions. WordPress and WooCommerce store order records. Authorized store administrators can access the information needed to administer your order.

Payments and service providers

Square processes card payments. Information needed for payment processing is shared with Square. Hosting and delivery providers may process information needed to operate the website or deliver your order. Please review Square’s privacy notice for its handling of payment information.

Cookies and records

The store uses cookies to keep track of your shopping cart, checkout session, and sign-in. Order and payment records are retained as needed for service administration, accounting, resolving disputes, and applicable recordkeeping requirements. Contact Dawn with questions about your information or requests to access, correct, or delete it; some records may need to be retained.

Your private intake

Medical history, symptoms, intake, and private wellness reports belong in the existing client portal, not checkout or general email. The portal remains separate from this public store. Store ordering does not replace intake or any required preparation.

Contact

For order, cancellation, shipping, or privacy questions, email wellnessfromwithin@icloud.com or call (252) 626-4104.